They have a 24/7 atm out front. It's usually really packed inside, at least whenever I try to go it is.Their business hours are pretty strange... I feel like they're never freakin open. But the staff are very nice.
They are generally helpful...once you get to the teller. In the few times I've been there to exchange dollars to euros, they have been understaffed, with patrons crunched to keep the line indoors. Otherwise it is sufficient.