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An Interview with Charis Michael - Manager of The Hilton Cyprus.

22/07/2014 - by Cyprus.com Admin
1.  What is the best feature of your hotel?

Hilton Cyprus is the only 5 star hotel in Nicosia.  We are constantly developing in order to attract guests from the domestic and international markets.  The hotel attracts many large conferences, governmental delegations, official visits and VIP stays. Offering fully equipped extensive meeting facilities with themed coffee breaks, and variety of food & beverage options that suit all tastes.  We have a long history on hosting prestigious weddings and social events. In terms of leisure, the Hiltonia Health Club is considered one of the best health clubs in town and our members have been loyal to us for many years.

2.  How do Cypriot 5 star hotel compare to others in the world?

Nowadays, Cypriot 5 star hotels match the high international standards of other hotels around the world. As a matter of fact over the last years we have seen Cypriot hotels secure Worldwide Hotel Awards, certificates and recognitions.

3.  How does the well know Cypriot hospitality play a role in your hotel?

It is generally accepted that Cypriots have a warm and loving nature that really impresses visitors every time they come to Cyprus. Our mission as a Hilton property is to do our utmost to satisfy and even exceed guests’ expectations. Since 1967 we are welcoming guests to Hilton Cyprus and encouraging them to experience the Hilton as well as the Cypriot hospitality through our various excellent facilities.

4.  What do you recommend your customers to do when it’s raining outside?


Well the best place to be when it is raining outside is Hilton Cyprus where you can explore endless leisure facilities. From staying connected to friends and family with our free Wi-Fi service in all the public areas of the hotel, to enjoying a freshly brewed cup of coffee at the well known Lobby Lounge, having lunch at our Fontana restaurant or even staying in shape at our magnificent Hiltonia Health Club. Furthermore, we have many shops to satisfy all tastes and preferences. So we could say the options are so many for our guests that even when the weather is not that good, which happens rarely in Cyprus, we are able to facilitate a pleasant stay.

5.  If there was one thing that you could change about the hotel, what would it be and why?

The only steady thing in life is change! If were to do in the future what we did in the past, there would be no progress. Because we are proud of our long Hilton tradition, we continuously work towards improving our future.

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  • 17/07/2014 - by Eleni P Hoplaros

    Congratulations must be extended to Antara Palace Wellness & Destination Spa located in Polis Chrysochous, Cyprus, which has been awarded the "Best Luxury Destination Spa" at the 2014 World Luxury Spa Awards!!!

    With over 50 spa treatments and a range of wellness retreats that one can choose from, it is not surprising that this spectacularly decorated ultra-luxury boutique hotel that opened its doors in October 2013 has been bestowed this honour.

    “The World Luxury Spa Awards, part of the World Luxury Hotel Awards, gives recognition to the best, most luxurious Spas across the globe for their high quality of standards, innovation and service in fourteen different categories. The voting is done by industry spa gurus and those who are frequent visitors to the most beautiful Spas all over the world.”

    If you would like to know more about this amazing spa retreat, see here.

    Source: Gold News

    Antara Palace Wellness & Destination Spa Wins World Luxury Spa Award!!

  • 14/07/2014 - by Cyprus.com Admin

    1. What is the best feature of your hotel?

    There are too many to mention! We have fantastic huge gardens and are on the best large beach in Limassol. 90% of our rooms are sea view. Our food is great and we think of ourselves as extremely good value for money.

    2. How do Cypriot 5 star hotel compare to others in the world?

    We have very high standard hotels on the island. The quality and service of our product is excellent. I can only speak for St Raphael Resort with specific examples, but to name some our standard rooms are generally larger than standard rooms in Europe, as with most hotels here we offer an array of in-hotel restaurant options and great breakfasts with huge buffets.

    3. How does the well know Cypriot hospitality play a role in your hotel?

    There is always service with a smile! Cypriot hospitality is hugely important to us and we even train our ‘non-Cypriot’ staff to learn about the local culture, history and language. We are proud to show off our Cypriot hospitality with our wide selection of food, big buffets and large portions!

    4. What do you recommend your customers to do when it’s raining outside?

    It only rains here about ten times a year!, but if you are caught here on a rainy day, there are so many things to do in Cyprus that don’t involve sunbathing! The amount of interesting areas, archeological sites and historical locations to see is incredible. If the weather is not great, it is the perfect time to rent a car and explore some villages and other towns.

    Another great idea is to visit one of our amazing tavernas serving huge mezes which take hours to complete and the perfect way to spend a lazy lunch and early afternoon. In Limassol, I would recommend visiting the shopping areas too and if the weather is wet then you can go to the Mall. Other nice activities include bowling, paintballing, visiting the zoo, kids indoor play areas, cinemas, wildlife farms, Santa Marina Retreat and much more. Another nice way to spend a rainy day is to book yourself into a spa and utterly relax.   

    5. If there was one thing that you could change about the hotel, what would it be and why?

    That’s a tough one, but I would probably have to say the entrance views. When we built the hotel in 1987, the entrance of the hotel overlooked the gardens and sea giving a breathtaking view as you entered the hotel. In 1993 we built the first of its kind pillar free 525m2 conference room opposite the entrance which has been a huge success with meetings, seminars, banquets and weddings, however appreciating the view was transferred from the entrance to the hall itself.  Our entrance has been renovated this year 2014 and is still very impressive, but that amazing full-on sea view is no longer there.

    An Interview With Farah Shammas - Business Development Director of St Raphael Resort

  • 02/07/2014 - by Cyprus.com Admin

    From contemporary charm to cutting edge chic, these hotels know how to make your stay on our island a high-end affair. Especially if their customer reviews are anything to go by.

    So in no particular order, here they are, our Top 5 Star Hotels:

    Le Meridien Limassol Spa and Resort



    "Exceptional hotel with wonderful staff. Mythical Luxury"

    (More photos here)

    The Anassa



    “A beautiful setting, the hotel has been very well designed and melds well into the landscape. But this is just the start of a real five star experience.”

    (More photos here)

    Aphrodite Hills Intercontinental Resort

    “Outstanding without fault. A beautiful resort with lovely stone buildings, plenty of greenery and flowers."

    (More pictures here)

    St Raphael Resort


    “An excellent location for a family holiday. Our three children (6, 4, 2) loved the pools and the proximity to the beach meant that they were never bored.”

    (More photos here)

    The Elysium

    “It’s amazing, everywhere from the Balcony cafe to the pool bar. Wonderful staff; faultless. Everything is made to high standards and if you’re traveling with children just ask for children's meals and they will appear.”

    (More photos here)

    Grecian Park Hotel



    “Nothing short of wonderful. Very hard to beat. We would go back in a heartbeat!”

    (More photos here )

    Coral Beach Hotel


    “Fantastic holiday at the Coral beach hotel. Relaxing enjoyable happy friendly atmosphere with lovely comfortable beds for a brilliant night’s sleep and sea view.”

    (More photos here)

    Royal Apollonia Beach Hotel


    “Beautiful hotel with superior service and a modern touch. The staff friendly and polite, ready to help always. Breath-taking views. Excellent food.”

    (More photos here)
     
    The Annabelle


    “This excellent hotel, located closest to the center of Kato Paphos - is a perfect example of luxury, blended with superb staff, beautifully presented food, and the whole experience will leave you wanting more.”

    (More photos here)

    Hilton Cyprus

    “Nothing more to say than excellent - in particular the food was amazing, friendly staff and great pool area, perfect for 30 degree heat.”

    Almyra Hotel


    "Oasis - Why go anywhere else?”

    (More photos here)

    Golden Bay Beach Hotel


    “Lovely hotel with beautiful views”. Our second home for the last 25 years. Hospitable staff. Excellent service.”

    (More photos here)

    Paphos Amathus Beach Hotel


    "Yet another excellent stay at this wonderful hotel, service and staff very friendly and efficient, the food exceptional and breakfast first class."

    (More photos here)

    Cyprus.com's Top 5 Star Hotel Special - 2014

  • 09/07/2014 - by Cyprus.com Admin

    1. What is the best feature of your hotel?

    To describe just one best feature of our hotel is like asking for a pizza with just one topping. Our Hotel is among the largest self contained Resorts on the Island sitting in 100,000sqm of landscaped gardens. Our “Residents Only” policy makes this an oasis of peace and relaxation for our guests since all our facilities are private and exclusive only to our guests who are staying with us.

    Le Spa which is one of the largest Spa’s in Cyprus offers more than 130 treatments and is the only true Indoor/Outdoor Thalassotherapy Spa Centre in the Eastern Mediterranean. Le Spa has won many International Awards among them ‘World’s Leading Spa Resort’ twice. Furthermore, Le Meridien Limassol caters for Families like no other, apart from the expansive gardens to wonder in the Penguin Kid’s Club is also among the biggest in Cyprus and is open all year round providing a safe and fun place for kid’s between 3 – 12 years of age to enjoy their holidays.

    Another unique feature of this remarkable Resort is that it’s guests have a choice of 8 swimming pools to take a dip in or enjoy its own Blue Flag beach. Finally, with all these activities to choose from anyone would be hungry so they are able to indulge in some fine dining Japanese cuisine, a true Italian Trattoria or maybe an authentic Cypriot Meze in Le Vieux Village Taverna. There are 8 restaurants and 5 bars to discover.

    2. How do Cypriot 5 star hotel compare to others in the world?

    The 5 star hotels of Cyprus are very comparable to other destinations in the World. However, certain Countries focus more on the ‘hardware’ (the actual product) and may offer some fantastic facilities but sometimes lack high quality service levels which is what truly makes a 5 star hotel; the attention to detail.

    I believe in Cyprus we offer some great products, but we are proud to say that we do focus on attention to detail combined with the warm Cypriot Hospitality.

    3. How does the well know Cypriot hospitality play a role in your hotel?

    As I mentioned above, the well know Cypriot Hospitality plays a vital role in our Hotel. Nowadays our guests have travelled the World and have seen remarkable sights and experienced excellent service. So how can ‘We’ make a difference to these guests and make their stay with us a memorable one? Well the secret is in our warm Cypriot Hospitality.

    The majority share of our hotels associates are locals and also through Cypriot Hospitality Culture Trainings offered to our associates we strive at making our guests have a relaxed and enjoyable holiday. Our associates are encouraged to engage with our guests and share their local knowledge and experiences. To tell them where they can find the tastiest freshly picked mountain cherries or the hidden beaches? It’s all about being warm, friendly but above all ‘genuine’.

    4. What do you recommend your customers to do when it’s raining outside?

    Well occasionally when it does rain in Cyprus there are still many activities our guest can do. If the guests do not want to leave the hotel than a relaxing day in the Spa is a great option, or they can participate in a cooking lesson or even learn how to make cocktails with our head barman. If they would like to venture out then there is the Mall for some retail therapy.

    But if they wanted some cultural activities they could also visit the Wine Museum and then some of the wineries, a traditional Olive Farm and press, or some of the many UNESCO Heritage Byzantine Churches in the Troodos Mountains. Cyprus after all is an Island for all seasons and countless sporting activities, such as Mountain Biking, trekking, horse ridding, sailing, even alpine skiing and the list can go on and on.

    5. If there was one thing that you could change about the hotel, what would it be and why?

    Our Hotel is one of the most complete Resorts on the Island so it would be very difficult to choose one thing I would like to change. However having said that, the hotels last major renovation took place in 2003 so I would like to see the Hotel get a ‘facelift’ and this wish is about to come true.

    The Hotel will be closing on the 3rd November 2014 for a major multi million euro renovations that will compose of 235 guest rooms and 7 suites of the main building as well as all public areas will undergo major renovations and improvements that will reflect design styles reminiscent of a luxurious Resort. Continuing Le Meridien’s 5-star elegance and sophistication along with enhancements including more modern decor are among the inherent goals of the planned upgrades.

    The newly renovated rooms, main lobby / front entrance, lower lobby, health club + gym, Le Fleuri all day dining restaurant are scheduled for completion by the end of April 2015 and should only enhance this fine Resort’s future reputation!

    __________

    A short bio on Chris Laghoutis

    Chris Laghoutis is a graduate of the well known Swiss Hotel School Glion Institute of Higher Education in the field of Hospitality & Tourism Management. After graduating in 1997 he began his career in the fast paced city of London where he worked for a few of the major International Hotel Chains such as Hilton, Radisson and Le Meridien.

    After a period of almost 8 years in London he returned back to his native Country of Cyprus in 2004 to continue his Hotel Career in a few of the Top Hotels on the Island. For the past 6 years he has been heading up the Sales & Marketing department of Le Meridien Limassol Spa & Resort and is very proud to be part of this amazing Resort. He is very enthusiastic about the future ahead for him and the Hotel.

    An Interview With Chris Laghoutis - Business Development Manager of Le Meridien Limassol Spa & Resort

  • 11/06/2014 - by Aphrodite Hills Resort

    The
    InterContinental Aphrodite Hills Resort Hotel, today announced that it has
    received a TripAdvisor® Certificate
    of Excellence award. The accolade, which honours hospitality excellence, is
    given only to establishments that consistently achieve outstanding traveller
    reviews on TripAdvisor, and is extended to qualifying businesses worldwide.  Establishments awarded the Certificate of
    Excellence are located all over the world and represents the upper echelon of
    businesses listed on the website.

    When selecting
    Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to
    determine the honorees that takes into account reviews ratings.  Businesses must maintain an overall
    TripAdvisor bubble rating of at least four out of five, volume and frequency of
    reviews. Additional criteria include a business’ tenure and popularity ranking
    on the site.

    “Winning the
    TripAdvisor Certificate of Excellence is a true source of pride for the entire
    team at the InterContinental Aphrodite Hills Resort Hotel and we’d like to thank all of our past guests who took the
    time to complete a review of our property on TripAdvisor,” quoted proudly Demetris Demetriou, General Manager of the Hotel.
    “There is no greater seal of approval than being recognised by one’s customers.
    With the TripAdvisor Certificate of Excellence based on customer reviews, the
    accolade is a remarkable vote of confidence to our business, to the team and
    our continued commitment to excellence.”

    “TripAdvisor
    is pleased to honour exceptional hospitality businesses for consistent
    excellence,” said Marc Charron, President of TripAdvisor for Business. “The
    Certificate of Excellence award gives top performing establishments around the
    world the recognition they deserve, based on feedback from those who matter
    most – their customers. From Australia to Zimbabwe, we want to applaud
    exceptional hospitality businesses for offering TripAdvisor travellers a great
    customer experience.”

    INTERCONTINENTAL APHRODITE HILLS RESORT HOTEL AWARDED 2014 TRIPADVISOR CERTIFICATE OF EXCELLENCE

 

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