Help


Thank you for using Cyprus.com. If you have questions or need help using our website, please see below for some frequently asked questions and answers.

If your questions are not answered below, please send an email to Info@Cyprus.com. We aim to answer all questions within 24 hours.


Frequently Asked Questions


General Questions



What is Cyprus.com?
Do I have to pay to use Cyprus.com?
What can I do on Cyprus.com?
Where do you get your list of businesses and their information?
Is the information on each business accurate?
Why isn't a specific business on Cyprus.com?
Can I add a business?
Why isn't my search producing any results?
Why are there some results appearing as I type my search?
What does the "Verified" checkmark mean?
Why do some businesses have more information on their profiles than others?
What is considered inappropriate content?
I noticed something inappropriate on the site. What do I do?

Member Questions



Do I need to be a member to use Cyprus.com?
Can I add content to the site without being a member?
How can I become a member?
Can I edit my personal information?
Can I change my email and password?
What information about me do you see when I connect with Facebook?
Can I have multiple member accounts on Cyprus.com?
How can I close my account?
Do I benefit from adding content to the site?
What kinds of things can I add to the site?
Will my information be visible on the site when I add content?
Can I remove content that I have added to the site?
Can Cyprus.com remove content that I have added to the site?
Does Cyprus.com allow business owners to remove content from their profiles?
Why can I edit details for some businesses and for others I cannot?
Can I write reviews even if they are not positive?
I posted a review and now it has disappeared. What happened?

Business Owner Questions



Do I have to pay for my business to be included on Cyprus.com?
I can't find my business on Cyprus.com. What do I do?
Can people visiting the site add information and content to my business profile?
Can I remove my business from Cyprus.com?
Can I control the profile of my business on Cyprus.com?
How do I claim my business profile?
Do I have to pay to claim and control my business profile?
Can I control the profiles of more than one business?
Why are you giving detailed profiles to businesses for free?
How do you make sure that a person who claims a business is who they say they are?
What can I do with my free business profile?
I received a negative review. What do I do?
Someone added something inappropriate to my business profile. What do I do?
Can I remove a review, photo or video from my business profile?
Why does my business not appear on the first page of results when browsing?
Why are there ads on my business profile?
What are "Announcements"?
What is a Standard Listing and how much does it cost?
What happens if I go back to a Free Listing from a Standard Listing?
Can I advertise using banners on Cyprus.com?


General Questions


What is Cyprus.com?


Cyprus.com is the premier and most comprehensive website about Cyprus. With a huge business, attractions and destinations directory, you can find everything you need to know about everything in Cyprus.

With advanced social features, you can add you own content on Cyprus.com as well as share everything on the website with the world!


Do I have to pay to use Cyprus.com?


No. Cyprus.com is absolutely free to use.


What can I do on Cyprus.com?


On Cyprus.com you can find detailed information about businesses, attractions, towns and villages in Cyprus, you can write reviews, add photos, videos and other content and you can participate in an active online community of users.


Where do you get your list of businesses and their information?


From various online and offline public resources, as well as from the efforts of our staff walking down every single street in Cyprus and gathering information, photos and videos.


Is the information on each business accurate?


We try our best to keep information on Cyprus.com correct and up-to-date and are always improving our content. However, as we depend greatly on users for this, some information may not be 100% accurate. If you see some information that is not accurate, please inform us.


Why isn't a specific business on Cyprus.com?


Our aim is to include every single business in Cyprus on Cyprus.com. If you cannot find a specific business on Cyprus.com, then it means we haven't gotten to adding it yet, but if you know its details you can easily add it.


Can I add a business?


Yes, of course! If you know a business' details (name, address, contact information, type of business), you can add it to our directory in a matter of seconds!


Why isn't my search producing any results?


It is possible that the exact word you are searching for was not found in the names of the businesses in our directory. You can try searching using a different spelling or browsing through the business category the business is in and filtering your results to narrow your search.


Why are there some results appearing as I type my search?


The Cyprus.com search box is designed to offer you suggestions as you type your search terms. This increases the chances to find what you are searching and makes finding what you are looking for faster and easier.


What does the "Verified" checkmark mean?


Verified means that we have manually checked and verified that the information on a business is accurate and that it profile is as complete as possible.


Why do some businesses have more information on their profiles than others?


There are 3 levels for a business profile.

First, there are unclaimed profiles, where we have listed businesses on Cyprus.com but their owner has not claimed and filled their profile with information.

Then there are claimed profiles which are most likely to have more information on them because their owner is maintaining them.

Finally, there are the Verified Profiles that are paying for extra features on their profiles and are likely to have even more information.

Also, since users can add reviews, photos and videos to profiles, it is also a function of how much user activity there is on a specific profile.


What is considered inappropriate content?


Our definition of inappropriate includes, but is not limited to, any content that is offensive, obscene, ill-intended or intentionally inaccurate.

We will remove any inappropriate content as soon as we become aware of its existence and we reserve the right to restrict access on the website to the user who has added it.


I noticed something inappropriate on the site. What do I do?


Users can flag inappropriate content in order to draw our attention to it. Under each individual content that is added on the website, there is an image of a red flag .

If you see content that is inappropriate, please click on the red flag and submit the Report Inappropriate Content form. Our staff will review your report and remove the content if it is indeed inappropriate.


Member Questions


Do I need to be a member to use Cyprus.com?


No. You can view all the content on Cyprus.com and find information without signing up.


Can I add content to the site without being a member?


No. In order to add content like reviews, photos, videos etc. on Cyprus.com, you need to have a member account.


How can I become a member?


To become a member, you sign up with your name and email. After you confirm your email by clicking on the link in the email we will send you, you will be logged in. It will take you 1 minute!

If you have a Facebook account, you don't even need to sign up. Just Connect with Facebook and you're done. No passwords to remember! Cyprus.com even pulls your publicly available information from Facebook so that your content is accompanied by your details.


Can I edit my personal information?


Yes. Just click on the My Profile link in your member account and you can edit all the fields, including your email and password.

If you are connected through Facebook the details on your Cyprus.com account are taken from Facebook. If you want them changed you will have to do it on Facebook.


Can I change my email and password?


Yes. You can change them from the My Profile link in your member account.


What information about me do you see when I connect with Facebook?


If you are connected through Facebook on Cyprus.com, we and other users will only be able to see the information that Facebook makes publicly available about all their members, like your name, photo, current location, profile blurb, etc.


Can I have multiple member accounts on Cyprus.com?


No. We only allow an individual to maintain only one member account on Cyprus.com. We will remove multiple accounts for the same person as soon as we become aware of their existence.


How can I close my account?


If you would like to close your account, please email us.


Do I benefit from adding content to the site?


Yes. First of all, you get to brag about it to your friends as you earn a spot in the Top Contributors ranking of Cyprus.com.

Members who add a lot of content and climb in the rankings, may earn the title of Elite Member, that will provide them with benefits such as VIP passes to invitation-only Cyprus.com parties and special events.


What kinds of things can I add to the site?


You can write reviews, add photos, add videos, geo-tag things on maps. contribute business details, write descriptions and also add businesses that are not in our database.


Will my information be visible on the site when I add content?


Yes. Every piece of content that you add is accompanied by your photo, your name and a link to your Cyprus.com profile.


Can I remove content that I have added to the site?


Yes. You have control over the content you post on Cyprus.com through your member account.


Can Cyprus.com remove content that I have added to the site?


Yes. If we find that content is either inappropriate or irrelevant as to the place where it appears, then we will remove it from the site.


Does Cyprus.com allow business owners to remove our content from their profiles?


No. Business owners are not able to remove content that users added on their profiles.


Why can I edit details for some businesses and for others I cannot?


When a business owner claims their business profile, other members on the site can no longer edit their details and descriptions.


Can I write reviews even if they are not positive?


Yes. You should write truthful and honest reviews.


I posted a review and now it has disappeared. What happened?


We may remove content from the site if we find it inappropriate or irrelevant. If you believe your content has been removed in error, please email us.


Business Owner Questions


Do I have to pay for my business to be included on Cyprus.com?


No. Your business can be included in Cyprus.com and can have a detailed profile with information, photos, videos, reviews, maps and more, absolutely free!


I can't find my business on Cyprus.com. What do I do?


If you cannot find your business in Cyprus.com, then you can add it for free in seconds!


Can people visiting the site add information and content to my business profile?


Yes. People who have a member account on Cyprus.com can contribute content to your profile, such as photos, videos and reviews.


Can I remove my business from Cyprus.com?


No. Cyprus.com is a free service with publicly available information and provides a forum for the accumulation of content. We will only remove businesses that are not currently operating in the Republic of Cyprus.


Can I control the profile of my business on Cyprus.com?


Yes. You can claim your business and control its profile.


How do I claim my business profile?


Just find your business on Cyprus.com and click on the "Is This Your Business?" button to submit an online form and claim your business. After we make the necessary phonecalls and confirm your claim, we will grant you access to control your business profile.


Do I have to pay to claim and control my business profile?


No. You can claim and control your business profile, add unlimited photos and videos, add a logo, answer to user reviews and more, absolutely free.


Can I control the profiles of more than one business?


Yes. If you own or manage more than one business, you can add all of your businesses on Cyprus.com and claim and control their profiles.


Why are you giving detailed profiles to businesses for free?


We believe that this is the only way to make this a useful website for everyone. It encourages the addition of useful content that everyone can benefit from.


How do you make sure that a person who claims a business is who they say they are?


We call the business that he/she has claimed to be the owner or manager of. We do not approve a claim until we have spoken with the real owner of the business and have confirmed that he/she is indeed the person who has claimed the business or an authorized person.


What can I do with my free business profile?


Well, lots! You can start by adding as much information about your business as possible (details, photos, videos etc.) so that users get a lot of information when they visit your profile.

Then, encourage your customers to write reviews about your business that can be helpful and insightful to other users.

Also, you can encourage people to add content to your profile because the more "action" your profile gets, the more exposure it gets on the Cyprus.com homepage and on Facebook.


I received a negative review. What do I do?


First of all, do not worry! Businesses get negative reviews from time to time, which is perfectly normal and will not necessarily harm your business. People are well aware that you can't please everyone. You can choose to write your own comments on the review as the owner and give your perspective on the situation.


Someone added something inappropriate to my business profile. What do I do?


Please let us know as soon as possible by flagging the content. Under each individual content that is added on the website, there is an image of a red flag .

If you see content that is inappropriate, please click on the red flag and submit the Report Inappropriate Content form. Our staff will review your report and remove the content if it is indeed inappropriate.


Can I remove a review, photo or video from my business profile?


Not always. You do not have access to remove photos, videos or reviews that users have added to your business profile. However, we will consider removing content that is inappropriate, ill-intended or irrelevant.


Why does my business not appear on the first page of results when browsing?


We cannot guarantee that your business profile will appear in the first page of the search results, especially when browsing categories and subcategories. If you want to increase your chances of appearing higher in the results, then you should consider upgrading your business to a Standard Listing.


Why are there ads on my business profile?


Free profiles on Cyprus.com are likely to have sponsored ads appear on their profiles. If you do not want these ads to appear, then you should consider upgrading your business to a Standard Listing.


What are "Announcements"?


Business owners can use the Announcements feature on their business profile to announce anything about their business. It could be a Happy Hour at the local bar, that 20% discount, a special offer, a job classified or just something interesting that happened. Announcements also appear on the Cyprus.com homepage in the live feed!


What is a Standard Listing and how much does it cost?


A Standard Listing is an enhanced business profile with helpful features and tools for promotion. you can find more about it here.


What happens if I go back to a Free Listing from a Standard Listing?


Your business profile will lose all the features and benefits that the Standard Listing offers. You can see a comparison of the different business profile types here.


Can I advertise using banners on Cyprus.com?


Yes. There are several sponsorship opportunities available on Cyprus.com.