Costas Theodorou

My opinion is that this store is overpriced and overrated. The service is non existent. I recently bought two identical suitcases which BOTH broke during the FIRST trip at the SAME place. When I complained to the store manager (even though I was initially told that I would be compensated), I was told later that the store owner rejected my complain. I believe the suitcases were not suited for travelling (how one can explain that they both broke during, the first use at the same place) . If this store had any service, the least they could do was to apologize for the inconvenience they caused to me for selling to me unsuitable products and provide some replacement suitcases (even of less value).

On a different occasion when I sent to this store a samsonite bag for repairing its handle, the repair cost was so high that I chose to buy a new bag. For comparison, a friend of mine told me that when he sent his DELSEY basg for similar repairs to the store he bought them from (not Costas Theodorou of course), they were repaired free of charge.

I've bought a variety of leather and other times from here through the years and, even though the prices may be a bit high, the quality is unparalleled and you will most likely have them for life. The service is also very good and very helpful especially with warranty claims.

I especially prefer them because they are the official representative for Samsonite in Cyprus.

A great store where one can find all different kinds of purses and bags for all budgets. Easily accessible and plenty of parking.